A viewer have sent us a copy of an email that he has received in reply to a follow up of a complaint lodged.
So to the guy that says that no one has contacted him, is just another lie, because here is the proof.
To put to rest concerns that this is not real because it is not a pdf document but a image.
We do have the pdf, but because personal information is embeded in pdfs and can be read with high end software. We have shown this in an image format to protect this information.
We trust that this explains our position on this.